Allyship and Equity Community

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  • 1.  You Can't Plan for Equity Without Equitable Communication

    Posted 16 days ago

    When people talk about the "ideal" modern street or curb as it relates to equity, the surface-level picture usually includes bike lanes, transit lanes, parklets, and other improvements that often replace traditional parking. The intentions behind these changes aim for greener streets and more equitable mobility. But pulling back the curtain, the transition to that end state can sadly come with real tradeoffs.

    None of this is news to anyone in this group, but fast changes to neighborhoods, with reducing parking being a real example, can create challenges for longtime residents or others who rely heavily on their cars for work or simply getting through daily life. Households also often have multiple drivers because that's what it takes to make ends meet. Encouragement to use public transit may be the long-term goal, but when changes happen quickly or without the right support to make the change (just instead pushing changed behavior), it can feel like the rug gets pulled out from under people. In those cases, the "old way" may not be forward-looking, but it's still the most practical system for a community that has long adapted to it.

    When cities start redesigning streets or rethinking curb use, equity depends on making sure all voices are actually heard. I've seen examples where cities try to do this thoughtfully. Minneapolis and Boston come to mind for leaning heavily on community engagement before major curb or transportation changes, really trying to understand how residents use the street.

    How do cities hear from the people who can't attend meetings, can't access or navigate a survey, who may not have reliable internet access, or who simply aren't plugged into the planning conversation? I know it's naive to think that 100% participation is achievable, but just as curb management and mobility continue to evolve, so should the ways we make communication equitable and accessible. 

    In the spirit of continuing conversations about how we get better at listening and hearing the voices that don't always come forward easily (especially when barriers make it harder)…I'm curious what communication tactics you've seen as effective? What approaches outside the go-to's - think neighborhood meetings, surveys, planning studies - have you seen that actually bring those harder-to-reach voices into the conversation when big mobility or curb changes are being considered? 



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    Julia Scholl
    Marketing Manager
    Park Loyalty, Inc.
    Baraboo WI
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  • 2.  RE: You Can't Plan for Equity Without Equitable Communication

    Posted 16 days ago

    Julia

    This is a great conversation and one I am going to distill down even further, how do we have these conversations regardless of the size of the parking universe. 

    I get to see things from both sides, I have always overseen a major city, with 2-5k in paid parking spaces, and countless timed parking spaces, but I live in a town of less than 5K.  Small parking program one small parking garage for the commuter train riders.

    However, having said that maybe communication can be broken down into smaller parts to make sure you are speaking to the whole body.

    Instead of trying to find one method for a big city like Boston, think boroughs and ward level communication.  If you can fold the Alderman, City Councilors, or Selectman into the conversations they have those communication portals aimed at their constituents already in place.  If you can avoid reinventing the wheel I highly recommend it.  They are part of the decision making, whether its finance or route changes on street all of that happens because of a vote, they will have to make at some point.

    They hold regular ward/borough meetings, send out constant communications to the areas they represent.   It doesn't solve everyone's problem with this, but for those of us serving municipalities, it could be helpful in two ways, improving communication with residents and parkers, improving political relationships with parking and city leadership. 



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    Faye Morrison
    Parking Manager
    City of Manchester, New Hampshire Parking Division
    Manchester NH
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  • 3.  RE: You Can't Plan for Equity Without Equitable Communication

    Posted 16 days ago

    Hi Faye, I appreciate your response as always. Thank you for shining real-world perspective onto this.

    Not reinventing what has historically worked and recognizing the parts that make the whole are really good points for effective communication. Tapping into communication networks that already exist (and maybe adding a few enhanced channels alongside them) seems like a practical way to reach people without losing them in the process.

    Light tangent, but like you, I also live in a small town and am often curious how these communities manage communication, spread the word, and encourage participation and engagement with far fewer resources. Granted, the scale of reach is smaller and often comes with fewer complexities, but "smaller" can (in some, but not all cases) also offer a level of informal communication and familiarity that helps people look out for one another, advocate, and understand the needs of the community in a very real way. Maybe part of that is simply that empathy and advocacy come more naturally when people know their neighbors and community. I've always felt more "reached" in smaller communities than in the large cities I've lived in in the past - more aware of upcoming plans and feeling like having a voice, whether in agreement or opposition, was more realistic. 



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    Julia Scholl
    Marketing Manager
    Park Loyalty, Inc.
    Baraboo WI
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  • 4.  RE: You Can't Plan for Equity Without Equitable Communication

    Posted 16 days ago

    Hi Julia,

    This is a great topic. There is currently a project group in the city I work in for Curb Management Planning. This group is discussing use of curb for all aspects, some of which you mentioned like bikes and micromobility parking corrals. Others are for Food truck parking, better loading zones with different time frames to try and accommodate where possible. In the few meetings I have been in, there has not been any discussion topic revolving around community engagement - this is something I will now ask in the next meeting. 

    The area of concern for me regarding parking is there is a push to remove as much parking as needed, however this does not bode well for residents who live in the affected areas who own vehicles. This topic is providing me with insights on avenues of conversation to explore with the internal stakeholders and how communication needs to be expanded for true community involvement.



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    Jacob Lassiter
    Parking Program Manager
    Redmond Police Department
    Redmond WA
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  • 5.  RE: You Can't Plan for Equity Without Equitable Communication

    Posted 16 days ago

    Jacob

    I know no one wants to say it so I will.  Parking is seen as a money-making entity by municipalities, yet to accommodate other issues they will reduce parking but want us to maintain the revenue stream, like one has nothing to do with the other.

    Those conversations need to be had as well.  We are looking at millions in budget short fall, parking is an enterprise fund here, so cutting my budget is unlikely.  However, they can raise the stipend amount I am supposed to return to the general fund every year, meanwhile there is a hiring freeze as well and two positions that generate that money go unfilled at this moment.  I am appealing that decision because as an enterprise that is not supposed to happen, but it doesn't make for great kinship with my other department heads who have hiring freeze and are being asked to cut two percent from their budgets.

    Rock meet hard place.



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    Faye Morrison
    Parking Manager
    City of Manchester, New Hampshire Parking Division
    Manchester NH
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