As we begin the New Year, I am focused on shifting our parking enforcement culture from that of punitive enforcement to compliance-based enforcement. Compliance-based enforcement shifts the question from "how do we penalize violations?" to "How do we help people comply with the rules?" Compliance-focused enforcement is an approach to parking enforcement that prioritizes education, access, and voluntary compliance over punishment, while still preserving fairness, safety, and accountability.
I value the "education first" over the "citation-first" philosophy specifically when the infraction is considered minor (expired permit, incorrect zone) because it does not impact safety. In addition, I recognize that most violations are unintentional, caused by confusion, poor signage or changing conditions, not blatant disregard. However, it is becoming increasingly more difficult to maintain consistency and fairness for habitual offenders who continue to accrue excessive penalties, often creating (easily avoidable) financial hardship.
In the interest of maintaining equity, consistency, and transparency, I am curious how others are addressing this shift as it relates to habitual offenders. How do you prevent habitual offenders without extreme consequences; booting and/or towing, revoking parking privileges, withholding official transcripts or the ability to register for classes?
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Gina L. Hurny, PhD, PTMP
Director, Parking Services
University of Maryland, Baltimore County (UMBC)
Baltimore MD
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